8.2/10 · Occidental Cozumel ║ Royal Level with Spa & Diving

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Key details

About the Hotel

Carretera Costera Sur Km 17 San Francisco Palancar, Cozumel

Close to Playa San Francisco

Great

8.1

7.6

/10

4.0

4.1

Loved by Occidental Cozumel guests

Tropical garden

Clean rooms

Firm beds

Friendly staff

Beautiful beach

"The dive center at the resort is very skilled and works efficiently."

Michele from Switzerland

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"The Royal level was truly an added bonus to our stay, from the breakfast at the Carreta restaurant, to the ceviches for lunch and the amazing dinner, we're so thankful to everybody, Rogelio, Carlos, Noemi."

Jessi B

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"I love the beach, because you can walk long ways without being crowded."

Irene I

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Located about 25 minutes' walk from Mr Sancho's, the 5-star boutique Occidental Cozumel Hotel has 2 outdoor tennis courts. A swimming pool is available onsite, along with windsurfing, kayaking, and lawn tennis, while this fantastic elegant-style resort boasts a wonderful location in a popular area.

Location

The hotel is situated 700 metres from an own beach. A popular place in Cozumel is El Cedral, which is around 3 km away.

Within 30 minutes' walk of the Occidental Cozumel, guests will also find the Playa Mia Grand Beach Park.

Rooms

The air-conditioned rooms feature a balcony and a living room complete with a fan and climate control, as well as free Wi-Fi and a flat-screen TV with satellite channels. Also, there is a laptop-compatible safe, a minibar fridge and coffee/tea making machines provided. They come with a walk-in shower and a separate toilet along with such comforts as a hair dryer and bath sheets. The rooms overlook the garden.

Eat & Drink

Breakfast is served every morning in the restaurant. Occidental Cozumel Hotel features 7 dining venues, including La Posada, the à la carte restaurant serving international dishes. The beach bar will set you up nicely for enjoying your stay. There is also a bar with different Caribbean dishes in the area.

Leisure & Business

A fitness centre and massage therapy are available at additional cost as well. The Occidental provides a Jacuzzi and a sauna for relaxation. Guests can play pool volleyball and beach volleyball at the property. While staying at this Cozumel hotel, make sure you visit a wellness centre or indulge in a head massage, a back massage, and a facial massage.

“This Cozumel all-inclusive cultivates a relaxed vibe, a true escape enhanced by its natural setting. Expect decent food and comfortable rooms. Its dive offerings are the real draw here, with direct access to the island's famed reefs; the lush gardens and multiple pools offer space to unwind after a day exploring the underwater world.”

Emily RoseEditor-in-Chief at Luxuryhotels

Location: Great

8.6/10Review score

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Highlights from guests

DiningFresh Flavors

The salad bar featured crisp butter leaf and radicchio, plus fresh jicama and mangoes. Delicious desserts and coffee were available every day.

Charlie from United Kingdom

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Spa & LeisureQuiet Seclusion

The resort offers tranquil adults-only areas and lush gardens for peaceful relaxation, perfect for unwinding away from the crowds.

Mei from China

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Sports & FitnessDive Paradise

Pro Dive at the hotel made snorkeling easy. We saw turtles, eagle rays, and tropical fish in crystal-clear waters.

Jacques from France

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Room FeaturesSpacious Suites

Royal Level suites are huge with comfy bedding. Balconies offered quiet seclusion, surrounded by lush gardens.

Rajesh from India

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Select your room type

Occidental Cozumel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Grand Concierge
2 persons
39 sq. feet
2 Double beds
Air conditioning
Bathtub
room details
Royal Level Luxury
2 persons
39 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Triple Room
2 persons
39 sq. feet
2 Double beds
Air conditioning
Bathtub
room details

Show all rooms

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Check-in/ Check-out

Facilities

Occidental Cozumel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Horseback riding
Tennis court
Billiard tables
Table tennis
Fishing

Guest Parking

Private parking is possible on site for free.

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Children's buffet
Board games
Children's pool
Children's play area
Toys
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Occidental Cozumel offers a delightful medley of dining options, featuring restaurants with unique culinary styles and inviting ambiances. From family-friendly dining to traditional Mexican fare, each venue presents an opportunity to indulge in diverse flavors while enjoying charming settings.

La Posada
International
Ambiance
Family friendly, Traditional
Key Offerings
Enjoy a blend of international dishes, perfect for family gatherings and lively meals. The warm decor enhances the casual dining environment.
Reservation
No
Open for breakfast and dinner; hours vary.
Club de Playa
Casual dining
Ambiance
Family friendly
Key Offerings
Relax with light bites and refreshing drinks right on the beach, ideal for a midday meal soaking up the sun.
Reservation
No
Open for lunch; hours vary.
La Piazza
Pizza
Ambiance
Casual dining
Key Offerings
Savor freshly made pizzas in a cozy setting, perfect for casual dinners with family or friends.
Reservation
No
Open for dinner; hours vary.
México Lindo
Mexican
Ambiance
Traditional
Key Offerings
Delight in authentic Mexican flavors, with specialties that celebrate the rich culinary heritage of the region.
Reservation
Yes
Open for dinner; hours vary.
Los Olivos
Mediterranean
Ambiance
Family friendly
Key Offerings
Experience Mediterranean-inspired dishes in a welcoming atmosphere, perfect for gathering with loved ones around the table.
Reservation
Yes
Open for dinner; hours vary.
La Carreta
International
Ambiance
Family friendly, Romantic
Key Offerings
Relish in diverse international dishes served throughout the day in a charming environment, suitable for family meals or romantic dinners.
Reservation
No
Open for breakfast, lunch, and dinner; hours vary.
Coral
Seafood
Ambiance
Casual dining
Key Offerings
Indulge in fresh seafood selections that embody the essence of the ocean, making every dinner a savory delight.
Reservation
No
Open for dinner; hours vary.

Location

Carretera Costera Sur Km 17 San Francisco Palancar, Cozumel

Explore Cozumel

Local Highlights

Allegro Cozumel Resort Day Pass

9 minutes' walk

Day pass access to this resort includes amenities like pools, bars, and beach access, perfect for a day of relaxation.

Nachi Cocom Beach Club & Water Sport Center

10 minutes' walk

Enjoy a mix of the beach and water sports at this exclusive club known for its stunning views and relaxing ambiance.

Playa Mia Grand Beach Park

5-minute drive

A family-friendly beach park boasting water attractions, pools, and beach lounges ideal for all ages.

El Cedral

10-minute drive

Visit the historical village of El Cedral, showcasing ancient ruins and local culture, perfect for history buffs.

Discover the local attractions near Occidental Cozumel

Visit the nearby attractions that offer unique experiences near Occidental Cozumel Transat to enhance your stay.

Great for relaxing beachside activities: Nachi Cocom Beach Club & Water Sport Center

Ideal for snorkeling and underwater exploration: Palancar Reef

Perfect for sunbathing and family outings: Playa Palancar

Well suited for fun-filled water activities: Playa Mia Grand Beach Park

Best for enjoying beach volleyball and local vibes: Playa San Francisco

Works well for short visits with access to amenities: Allegro Cozumel Resort Day Pass

Snorkeling at Palancar Reef

10-minute drive

Thrilling snorkeling adventures await at this vibrant coral reef, known for its diverse marine life.

Relaxation at Nachi Cocom

10 minutes' walk

Unwind at this calm beach club, with hammocks, spa services, and delicious cuisine available for guests.

Alberto's Beach Bar & Restaurant

13 minutes' walk

This beachfront eatery features fresh seafood and local dishes in a vibrant, casual setting perfect for families.

La Mision

8 minutes' walk

A cozy dining spot offering traditional Mexican cuisine with a delightful atmosphere and signature margaritas.

Local Nightlife at Mr. Sancho's

5-minute drive

This beach club offers live music, drinks, and dancing, making it a lively spot for nightlife enthusiasts.

Family Fun at Playa Mia

5-minute drive

Enjoy all-ages entertainment, featuring waterslides and activities for kids and adults alike, ideal for family outings.

Getting around

City Centre
Cozumel 17 min · 7.0 mi
Airports
Cozumel (CZM) 30 min · 12.1 mi
Aeropuerto de Playa del Carmen (PCM) 71 min · 29.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs USD 0.1 per person.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2006

Number of rooms:

193

Former name

Occidental Grand Cozumel Hotel

Reviews and Ratings

Feedback about Occidental Cozumel from previous guests about their experience.

Review score

Based on 1704 verified reviews

8.2 /10

Great

77 %

Recommend

Breakfast

7.0/10

Cleanliness

9.0/10

Comfort

9.0/10

Facilities

8.4/10

Free WiFi

7.7/10

Location

8.6/10

Paid Wi-Fi

5.0/10

Staff

8.3/10

Value for money

8.1/10

Pros

Beautiful grounds

Helpful staff

Good food

Cons

Moldy rooms

No running water

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FAQs

About Occidental Cozumel

How far is Occidental Cozumel from Cozumel Airport?

Occidental Cozumel is approximately 20 km from Cozumel Airport, which takes around 23 minutes by car.

What are the check-in and check-out times at Occidental Cozumel?

Check-in at Occidental Cozumel begins at 15:00, and check-out is by 12:00.

Does Occidental Cozumel have on-site dining options?

The hotel features 7 restaurants, including 4 à la carte options and 2 buffet restaurants.

Is there a wellness center at Occidental Cozumel?

Guests can enjoy a wellness center at Occidental Cozumel, featuring a sauna, jacuzzi, and massage services.

What amenities are provided in the rooms at Occidental Cozumel?

Rooms at Occidental Cozumel include free Wi-Fi, air conditioning, a flat-screen TV, and a daily stocked minibar.

What languages are spoken by the staff at Occidental Cozumel?

The staff at Occidental Cozumel speaks both Spanish and English.

Are there family-friendly amenities at Occidental Cozumel?

The hotel provides family-friendly amenities, including a children's pool, kids' club, and a play area.

Is parking available at Occidental Cozumel?

Occidental Cozumel offers free on-site parking for guests.

What nearby attractions can guests visit from Occidental Cozumel?

Nearby attractions include San Francisco Beach (approximately 2 km) and Chankanaab National Park (about 10 km) for snorkeling and recreational activities.

Does Occidental Cozumel offer special services for guests in the Royal Level category?

Guests in the Royal Level at Occidental Cozumel receive exclusive services, including personalized concierge service and access to an exclusive restaurant.

What nightlife options are available at Occidental Cozumel?

Guests can enjoy an on-site nightclub called 'La Misión' featuring DJ music and evening entertainment.